Refund Policy

Refund Policy – Lylah Fragrances

At Lylah Fragrances, we stand by the quality of our perfumes. However, if you are not satisfied with your purchase, we’re here to help.

✅ Eligibility for Returns:

Requests must be made within 3 days of receiving your order.

Items must be unused and in original packaging.

We do not accept returns on used perfumes or opened bottles.

🚫 Non-Returnable Items:

Custom-made or discounted items

Used or opened products

Perfumes damaged after delivery

💬 How to Request a Return:

Please email us at [your email here] with:

Order number

Reason for return

Photo proof (if item was damaged)

If approved, you’ll receive instructions on how to return the product.

🔁 Refund Process:

Refunds will be processed via the original payment method within 5–7 working days after the item is received and inspected.

For any questions, feel free to contact us.
lylahfragrances@gmail.com